Privacy and Data Protection Policy
Appointiv is committed to protecting your privacy. We comply with the Privacy and Personal Information Protection Act 1998 (NSW) (including the Information Privacy Principles (IPPs)) (PPIPA), the General Data Protection Regulation (GDPR), and all other relevant Australian, American, and European legislation.
Data Controller and Processor: Appointiv acts as both a data controller and processor. As a data controller, we determine the purposes and means of processing your personal data. As a data processor, we may also process personal data on behalf of other data controllers in accordance with their instructions and in compliance with the law.
Rights of Data Subjects: As a data subject, you have certain rights under GDPR. You have the right to access your personal data, rectify inaccurate data, and erase your data when certain conditions apply. To exercise these rights, please contact us at firstname.lastname@example.org. Please note that restrictions may apply depending on the specific circumstances, and some rights, such as data portability and the right to object to processing, may not be available.
Data Protection Officer: Appointiv has a designated Data Protection Officer (DPO) to monitor compliance with our data protection obligations. If you have any questions about this policy or our data practices, please contact our DPO via email@example.com.
Data Breaches: In the event of a data breach that risks the rights and freedoms of individuals, Appointiv is committed to notifying the relevant supervisory authority without undue delay and, when possible, within 72 hours after becoming aware of it, in accordance with the General Data Protection Regulation (GDPR). If the data breach is likely to result in a high risk to your rights and freedoms, Appointiv will also inform you of the data breach without undue delay.
Transfers of Data: Appointiv may transfer your personal data outside of the EU, including through transit in the United States. Rest assured that any personal data in transit is fully encrypted and is not stored in the US. App-specific private data is exclusively stored in our clients' Salesforce organizations. Data captured via our website and marketing is considered separately and is stored in our Salesforce instance, which is based in North America. Appointiv ensures all data transfers are conducted in accordance with GDPR and all other relevant legislation to ensure your data is protected.
Retention of Data: Appointiv retains personal data used for our own marketing and customer usage indefinitely in our Salesforce instance. Please note that the Appointiv application does not store any personal data. Instead, the personal data associated with the use of Appointiv is stored by our customers in their respective Salesforce instances in accordance with their individual data-handling policies.
Data Collection from Children: Appointiv does not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us at firstname.lastname@example.org.
3. USE OF THE WEBSITE
This Website is for your personal, non-commercial use only. You are strictly prohibited from the following:
- a) downloading, copying, altering, modifying, distributing, adapting, modifying, and/or re-transmitting any or all of the content on the Website without our written consent;
- b) using the Website or content therein for any commercial use.
4. INTELLECTUAL PROPERTY
We either own or have a valid licence to use all intellectual property included on this Website, including, but not limited to registered and unregistered trademarks, graphics, logos, text, images, audio, video clips, software, data compilations, button icons and digital downloads.
Nothing contained herein grants you any licence or any right to use, in any way, any of the intellectual property included on the Website without our prior written consent.
We reserve the right, in our sole discretion and without cause, to restrict or terminate your access to the Website, without prior notice to you and without incurring any liability.
The Website may contain links to third-party websites. We do not monitor such websites, are not responsible for the material and content included on them, and are not responsible for any potential damage arising out of or in connection with your use of such links. Any User access to third-party websites is at their own risk.
Use of the Website and Technical Issues:
Despite our best efforts, we make no warranties that our website is free from infection by computer viruses or other contamination.
Under no circumstances shall we be liable for any loss or damage, including personal injury or death, resulting from use of our Website or from the conduct of any other Users on the Website. The Website is provided “as is” and “as available” and we expressly disclaim any warranty of fitness for any particular purpose or non-infringement.
Our Website is controlled, hosted and offered from its facilities in Australia. We make no representations as to the availability or appropriateness of the Website for use from other territories. Any access from other territories is at the User’s own risk and the User is responsible for compliance with any local laws.
7. LIMITATION OF LIABILITY
EXCEPT FOR ANY LIABILITY THAT BY LAW CANNOT BE EXCLUDED, UNDER NO CIRCUMSTANCES WILL APPOINTIV, ITS DIRECTORS, EMPLOYEES, AGENTS AND CONTRACTORS ACCEPT LIABILITY FOR ANY DIRECT OR INDIRECT LOSS OR DAMAGE, COST (INCLUDING, BUT NOT LIMITED TO LEGAL COSTS) WHATSOEVER RESULTING FROM ANY USE OR ACCESS OR INABILITY TO USE OR ACCESS THE WEBSITE.
YOU INDEMNIFY AND AGREE TO KEEP HARMLESS APPOINTIV AND ITS DIRECTORS, EMPLOYEES, AGENTS AND CONTRACTORS IN RESPECT OF ANY CLAIM, PROCEEDINGS AND EXPENSES (INCLUDING, BUT NOT LIMITED TO LEGAL EXPENSES) ARISING OUT OF ANY BREACH BY YOU OF THIS AGREEMENT OR ANY NEGLIGENT ACT OR OMISSION IN PERFORMING YOUR OBLIGATIONS UNDER THIS AGREEMENT OR THE INFRINGEMENT BY YOU OF ANY INTELLECTUAL PROPERTY OR OTHER RIGHTS OF ANY PERSON OR ENTITY.
- a) This Agreement is governed by the laws of New South Wales, Australia and the parties agree to submit to the jurisdiction of the courts of New South Wales.
- b) If any part of this Agreement is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed, and the rest of the Agreement shall remain in force.
- c) Our failure to enforce strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
- d) This Agreement may not be assigned or transferred by you without our prior written consent.
- e) This Agreement constitutes the entire agreement between you and us concerning your use of the Website and supersedes all previous agreements.
- f) We reserve the right to modify this Agreement at any time, effective upon posting of an updated version on the Website. Continued use of the Website after any such changes will constitute your consent to such changes.
9. CONTACT US
If you have any questions about this Agreement, please contact us at email@example.com.